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Visual Voicemail not working

Anonymous
Not applicable

I couldn't connect to the Internet the other day on my IPhone 4s.

o2 sent a link that sorted the problem but now my visual voicemail has gone. I only have regular voicemail. How do I get my visual voicemail back.

Many thanks.

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Accepted Solutions

MI5
Level 94: Supreme
  • 144168 Posts
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Registered:
http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Message 4 of 4
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MI5
Level 94: Supreme
  • 144168 Posts
  • 634 Topics
  • 27624 Solutions
Registered:
You need to check that you still have an iData apn.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
2,838 Views

Anonymous
Not applicable
Where do I check this?
Message 3 of 4
2,834 Views

MI5
Level 94: Supreme
  • 144168 Posts
  • 634 Topics
  • 27624 Solutions
Registered:
http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
2,833 Views