Unlocking an iPhone 6

[Anonymous]

Good Evening. I have requested via the My o2 app for my iPhone 6 to be unlocked following an upgrade to an iPhone 6s. I am on pay monthly. I wish to pass my old phone to my son who, shock horror, is asking me every 20 minutes if I have received a text telling me it has been completed. My question is is there any way of tracking the request? Or should I just lock my son in the cupboard under the stairs!

Thanks in anticipation.

[Cleoriff · Accepted solution]

Hi @Anonymous It can take 24-72 hrs...though often much quicker than this. Make sure you have done everything required via this guide https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1014131

Edited to add...you can't track the request....so rather than locking your son in a cupboard just put some earplugs in....

[Anonymous]

Thank you @Cleoriff for your prompt and helpful reply. I will explain to my son that patience is a virtue!

[Cleoriff]

Good idea. It won't stop him being impatient but at least you have a time scale to give him now

Welcome to the forum by the way @Anonymous

[MI5]

It's generally 72 hours for iPhones.
O2 will request it to Apple and they will update the server. Once you receive the confirmation email you just insert a new sim and away you go.