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Sending Emotions on text messages and £85 bill for it!

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Anonymous
Not applicable

on ‎09-01-2013 23:07

on ‎09-01-2013 23:07

Can somebody please tell me if it is right that a 'smiley face' or other type of emotion you choose is classed as multi media, as I have just been slapped with an £85 bill this month! It should be £25. I have 500 free texts which is what I thought I was doing! Has anybody else encountered this?

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Anonymous
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on ‎12-01-2013 23:32

on ‎12-01-2013 23:32

@Anonymous wrote:

Can somebody please tell me if it is right that a 'smiley face' or other type of emotion you choose is classed as multi media, as I have just been slapped with an £85 bill this month! It should be £25. I have 500 free texts which is what I thought I was doing! Has anybody else encountered this?

I send smiley faces daily and I've never been charged any extra. The smiley faces etc that I send are the Emoji ones. The Emoji (smilies etc) keyboard is included with iOS 6. To access them you do the following:

 

Go into Settings/General/ scroll down till you see keyboard, touch this. On the next screen where it says Keyboard, touch this. Next touch add keyboard. On the next screen scroll down the list till you see Emoji, touch this to add it, and you will now have access to all the Emoji icons, smilies etc by touching the little globe symbol to the right of the 123 key on the on screen keyboard.

 

The only explanation I can think of for your £85 charge is that you have the show subject field switched on in Settings/Messages. Go into Settings/Messages, and scroll down and you will see "show subject field", check to see if yours is switched on or off.

 

The show subject field is used in/for MMS messaging. It is very easy to write the text, insert the smiley etc into the subject field line/area, rather than the line underneath. If you write text, smileys etc in the subject field it will be sent as a MMS message rather than a normal text/SMS message.

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Anonymous
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on ‎09-01-2013 23:08

on ‎09-01-2013 23:08

I have an iPhone 4s if that makes a difference and send texts with emotions only to other iPhones.

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perksie
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‎09-01-2013 23:15 - edited ‎10-01-2013 01:11

‎09-01-2013 23:15 - edited ‎10-01-2013 01:11

Deleted by me.

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jonsie
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on ‎09-01-2013 23:23

on ‎09-01-2013 23:23

My S3 converts a sms to mms just by insering a symbol from the keyboard. Doesn't happen if you type '3 degreesC' but does if you insert the symbol for 'degree'. But at least you get a warning.

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MI5
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on ‎09-01-2013 23:56

on ‎09-01-2013 23:56

The problem is with apple iOS as you don't get a clear warning when the phone converts an sms into an mms.
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Anonymous
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on ‎10-01-2013 06:47

on ‎10-01-2013 06:47

Hi

You can turn the mms feature on and off in the iPhones settings.
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Liquid
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on ‎10-01-2013 10:59

on ‎10-01-2013 10:59

Depends on what kind of emotion it was really.

Were you using a standard colon, close bracket one?

Or those emoji things?
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
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Anonymous
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In response to Liquid

on ‎10-01-2013 14:04

on ‎10-01-2013 14:04

Pixie, it's certainly possible and down to your handset's way of converting SMS to MMS. Turning MMS Off on your phone should stop it from happening again.
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Anonymous
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on ‎12-01-2013 23:32

on ‎12-01-2013 23:32

@Anonymous wrote:

Can somebody please tell me if it is right that a 'smiley face' or other type of emotion you choose is classed as multi media, as I have just been slapped with an £85 bill this month! It should be £25. I have 500 free texts which is what I thought I was doing! Has anybody else encountered this?

I send smiley faces daily and I've never been charged any extra. The smiley faces etc that I send are the Emoji ones. The Emoji (smilies etc) keyboard is included with iOS 6. To access them you do the following:

 

Go into Settings/General/ scroll down till you see keyboard, touch this. On the next screen where it says Keyboard, touch this. Next touch add keyboard. On the next screen scroll down the list till you see Emoji, touch this to add it, and you will now have access to all the Emoji icons, smilies etc by touching the little globe symbol to the right of the 123 key on the on screen keyboard.

 

The only explanation I can think of for your £85 charge is that you have the show subject field switched on in Settings/Messages. Go into Settings/Messages, and scroll down and you will see "show subject field", check to see if yours is switched on or off.

 

The show subject field is used in/for MMS messaging. It is very easy to write the text, insert the smiley etc into the subject field line/area, rather than the line underneath. If you write text, smileys etc in the subject field it will be sent as a MMS message rather than a normal text/SMS message.

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adamtemp64
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on ‎13-01-2013 09:15

on ‎13-01-2013 09:15

http://bit.ly/13rWyPo has o2 info on this issue

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