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Push notifications on e mail

Downlands
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Not getting e mail audible notifications on e mail! When you enter the mail app e mails then start to arrive with notification.
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adamtemp64
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@Downlands wrote:
email BT

As far as I know bt mail no longer supports push you may have to use fetch and 15 mins

Perhaps ask on the bt community

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My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Cleoriff
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Is this on an iPhone? If so I will tag @adamtemp64 who I think is online and he may be able to assist...

Veritas Numquam Perit

Girl in a jacket
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jonsie
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Yes @adamtemp64 is the man. I'm sure it's a setting issue depending on your email provider.

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adamtemp64
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@Downlands which email provider? What version of ios ?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64
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but the relevant settings can be found in

Settings > Mail > accounts> Fetch new data> enable push etc

 

Like this page

 IMG_3659.PNG

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 5 of 18
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MI5
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Also make sure background data is enabled and on for email account.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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adamtemp64
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As far as I can tell @MI5 there is no background app refresh for mail accounts it is controlled via the push / fetch controls withing the mail app.

 

There is no toggle for mail in settings > General > Background App Refresh. as per apple help page https://support.apple.com/en-gb/HT202070

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 7 of 18
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MI5
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Cheers Adam, it was just a thought.
It would have to be an imap account for push to work too wouldn't it or else fetch would need setting to 15 mins?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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adamtemp64
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@MI5 until @Downlands responds to my questions all guess work but not my screen grab is set for fetch and 15 mins as an example for @Downlands

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 9 of 18
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MI5
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Just wondering why you have push off that was all?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 10 of 18
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