Push notifications on e mail

[Downlands]

Not getting e mail audible notifications on e mail! When you enter the mail app e mails then start to arrive with notification.

[Cleoriff]

Is this on an iPhone? If so I will tag @adamtemp64 who I think is online and he may be able to assist...

[jonsie]

Yes @adamtemp64 is the man. I'm sure it's a setting issue depending on your email provider.

[adamtemp64]

@Downlands which email provider? What version of ios ?

[adamtemp64]

but the relevant settings can be found in

Settings > Mail > accounts> Fetch new data> enable push etc

Like this page

 

[MI5]

Also make sure background data is enabled and on for email account.

[adamtemp64]

As far as I can tell @MI5 there is no background app refresh for mail accounts it is controlled via the push / fetch controls withing the mail app.

There is no toggle for mail in settings > General > Background App Refresh. as per apple help page https://support.apple.com/en-gb/HT202070

[MI5]

Cheers Adam, it was just a thought.
It would have to be an imap account for push to work too wouldn't it or else fetch would need setting to 15 mins?

[adamtemp64]

@MI5 until @Downlands responds to my questions all guess work but not my screen grab is set for fetch and 15 mins as an example for @Downlands

[MI5]

Just wondering why you have push off that was all?