This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

PAYG iPhone 4 network unlock while broad

Go to solution
Anonymous
Not applicable

on ‎23-01-2013 23:18

on ‎23-01-2013 23:18

Hi,

I've moved to New Zealand and want to use my PAYG iPhone on a local network. Customer support has deducted the £15 from my call time balance and told me 72 hours to unlock.

 

It's now been nearly a week and nothing. Anyone have any experience of unlocking from aboad ?

Simon

Message 1 of 6
2,926 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
adamtemp64
Level 66: Unequalled
In response to Anonymous
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

on ‎24-01-2013 08:12

on ‎24-01-2013 08:12

It can take up to 14 days but just use live chat again to chase them

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

View solution in original post

Message 5 of 6
2,898 Views
5 REPLIES 5

Go to solution
jonsie
Level 94: Supreme
  • 93181 Posts
  • 609 Topics
  • 6967 Solutions
Registered:

on ‎23-01-2013 23:20

on ‎23-01-2013 23:20

As long as the phone has been used in the UK with the mobile number you provided on the form you should have no problem.

 

Have you tried to insert your NZ sim and connect to itunes?

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 2 of 6
2,924 Views

Go to solution
Anonymous
Not applicable
In response to jonsie

on ‎23-01-2013 23:21

on ‎23-01-2013 23:21

Yes I've tried that. I get a message to say the SIM installed in my phone isn't supported
Message 3 of 6
2,922 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to Anonymous

on ‎23-01-2013 23:22

on ‎23-01-2013 23:22

Scrren shot of the conversation for info:

o2 unlock cropped.jpg

Message 4 of 6
2,920 Views
0 Kudos

Go to solution
adamtemp64
Level 66: Unequalled
In response to Anonymous
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

on ‎24-01-2013 08:12

on ‎24-01-2013 08:12

It can take up to 14 days but just use live chat again to chase them

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 5 of 6
2,899 Views

Go to solution
perksie
Level 69: Guiding Light
In response to Anonymous
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

on ‎24-01-2013 18:11

on ‎24-01-2013 18:11

It's ok we did believe you!:smileyhappy:

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 6 of 6
2,884 Views
0 Kudos
Top Kudoed Authors
View All
Top