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O2 now unlocking iPhone 5S

Anonymous
Not applicable

Hey,

 

Just a heads up that O2 are now unlocking the iPhone 5S. I bought my 5S brand new from eBay but locked to O2.

 

I ordered a free O2 PAYG SIM online and topped it up £20. I popped it into my 5S and made a few calls, then filled out the unlock request form on the O2 website.

 

The first 2 times I received an email from O2 saying that the phone number wasn't registered with the IMEI number, but the 3rd time trying I received an email saying that the unlock was successful.

 

Happy days slight_smile

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MI5
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Good news.... Should keep a few happy slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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Hi and Welcome to the forum.

There has been some who have advised after paying off the phone plan on refresh then O2 would unlock the iPhone 5s.

I've not seen any info on the site about unlocking versions on payg so it may be hit and miss at the moment.

Glad you got yours unlocked.
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adamtemp64
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Just used the form on my 5s on business lets see what happens

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64
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Well success confirmation email received my 5s is now unlocked

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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jonsie
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anticpated
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There ain't no party like a' iPhone party!

 

Samsung Galaxy S10, Samsung Galaxy S21 Ultra
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Anonymous
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Good to hear should stop a few complaints slight_smile
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jonsie
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Toby
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Hi guys, here's some clarification slight_smile
 
As before, O2 is not currently unlocking iPhone 5s/ 5c for PAYG and PAYM members. You can find all info on O2 unlocking via the below link:
 
 
If you’ve got a business contract, I’d suggest speaking to your account manager. They’ll review it on a case-by-case basis keeping in mind all the factors before a decision is made.
 
If anything changes with the above, I'll update the community
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