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D.O.B. And title wrong on my account live chat couldn't help after 1hour 20 minutes. It's a joke.

Anonymous
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MI5
Level 94: Supreme
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You need to send proof of correct details to o2.
This could also result in a re credit check if the wrong person was checked for your original contract http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(HomePhone...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144145 Posts
  • 634 Topics
  • 27623 Solutions
Registered:
You need to send proof of correct details to o2.
This could also result in a re credit check if the wrong person was checked for your original contract http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(HomePhone...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
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