why can i not enter competitions on my phone

[chrisoo7]

why can i not enter competitions on my phone

[Bambino · Accepted solution]

@chrisoo7 You may have a spend cap on your account or a bar on premium rate numbers. You need to speak to customer service: Guide: Coronavirus Community Help and Support 

[jonsie]

You either have a premiu bar on the phone or a zero spendcap on the account

Call customer service to remove them @chrisoo7 

Guide: How to find help & contact O2 

Guide: Coronavirus Community Help and Support