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1 ACCEPTED SOLUTION
Accepted Solutions
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Have you thought of getting the screeen replaced?. It can be done for a reasonable cost at any mobile phone repair shop.
However, if that's not an option then you will probably need to contact customer services as advised in this link https://www.o2.co.uk/help/pay-monthly/upgrading-your-pay-monthly-mobile
- 122810 Posts
- 826 Topics
- 7466 Solutions
Have you thought of getting the screeen replaced?. It can be done for a reasonable cost at any mobile phone repair shop.
However, if that's not an option then you will probably need to contact customer services as advised in this link https://www.o2.co.uk/help/pay-monthly/upgrading-your-pay-monthly-mobile
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You could sell the phone to somewhere like CEX or Mazuma Mobile and use what they offer as part of your device payment fees to upgrade.
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Good morning @Barnes, and welcome to the community 
I hope you found the information above helpful, and I'd love to know how you got on in the end with this upgrade. Did you have a specific device in mind that you'd like to get?
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register? 
