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unlocking samsung galaxy s7 edge

Charlieboyoo
Level 7: Part Timer
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Hi everyone,im looking to unlock my samsung galaxy s7 edge.I got the phone as an upgrade in June and to be honest just cant get used to it.I prefer to stick with my iphone.I contacted o2 about unlocking the phone and they said it would take 7 days.Is that right?I dont wanna wait 7 days and find out they havent bothered.Im looking to sell the phone as soon as.Thanks

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adamtemp64
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http://www.o2.co.uk/help/phones-sims-and-devices/unlocking-an-o2-mobile-to-use-on-a-different-networ... says 7 days how did you request the unlock?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64
Level 66: Unequalled
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http://www.o2.co.uk/help/phones-sims-and-devices/unlocking-an-o2-mobile-to-use-on-a-different-networ... says 7 days how did you request the unlock?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Cleoriff
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Hi @Charlieboyoo

Did you follow the guide here http://www.o2.co.uk/help/phones-sims-and-devices/unlocking-an-o2-mobile-to-use-on-a-different-networ...

Sorry you didn't like the S7...I heard its wonderful....but then we all like differenct devices I suppose

Edited to add the guide by @MI5 http://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-ca...

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Cleoriff
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It can also be unlocked by using My O2 or the MyO2 app

http://www.o2.co.uk/myo2

Veritas Numquam Perit

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MI5
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It usually comes through in a couple of days.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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MI5
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Yes I believe so.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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