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unlocking Huawei p smart

starry
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on ‎19-12-2018 19:58

on ‎19-12-2018 19:58

FOLKS don't suppose any one has any more info on getting p smart unlocked , still waiting since november.

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Cleoriff
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on ‎19-12-2018 20:04

on ‎19-12-2018 20:04

@starry

Have you followed this guide on unlocking?

https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...

If you have and nothing is working... I will ask @EmilieT to help with the unlock...

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starry
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on ‎19-12-2018 20:10

on ‎19-12-2018 20:10

Cleoriff , thanks for your swift reply , yes i have made this request several times now and calling 202 nearly every day . On going since 21/11/18

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MI5
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on ‎19-12-2018 20:14

on ‎19-12-2018 20:14

Looked like it was going well for you previously?
http://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-SI...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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on ‎19-12-2018 20:25

on ‎19-12-2018 20:25

@starry wrote:

Cleoriff , thanks for your swift reply , yes i have made this request several times now and calling 202 nearly every day . On going since 21/11/18

Then maybe @EmilieT could help tomorrow when she is back on?

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starry
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on ‎19-12-2018 21:08

on ‎19-12-2018 21:08

Thanks folks , yeah sometimes the response from customer services sounds positive but nothing happens .

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EmilieT
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on ‎20-12-2018 08:49

on ‎20-12-2018 08:49

Hey @starry, I'm sorry to hear you've been waiting for your device to be unlocked for this long - I'll send you a Private Message shortly to get a few more details, so I can have someone look into this for you slight_smile

 

Thanks for the mention @Cleoriff!

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