This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 

unlocking Huawei p smart

starry
Level 1: Joiner
  • 12 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎19-12-2018 19:58

on ‎19-12-2018 19:58

FOLKS don't suppose any one has any more info on getting p smart unlocked , still waiting since november.

Message 1 of 7
2,709 Views
0 Kudos
6 REPLIES 6

Cleoriff
Level 94: Supreme
  • 130185 Posts
  • 838 Topics
  • 7607 Solutions
Registered:

on ‎19-12-2018 20:04

on ‎19-12-2018 20:04

@starry

Have you followed this guide on unlocking?

https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...

If you have and nothing is working... I will ask @EmilieT to help with the unlock...

Veritas Numquam Perit

Girl in a jacket
Message 2 of 7
2,705 Views
0 Kudos

starry
Level 1: Joiner
In response to Cleoriff
  • 12 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎19-12-2018 20:10

on ‎19-12-2018 20:10

Cleoriff , thanks for your swift reply , yes i have made this request several times now and calling 202 nearly every day . On going since 21/11/18

Message 3 of 7
2,703 Views
0 Kudos

MI5
Level 94: Supreme
In response to starry
  • 152864 Posts
  • 652 Topics
  • 29180 Solutions
Registered:

on ‎19-12-2018 20:14

on ‎19-12-2018 20:14

Looked like it was going well for you previously?
http://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-SI...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 7
2,697 Views
0 Kudos

Cleoriff
Level 94: Supreme
In response to starry
  • 130185 Posts
  • 838 Topics
  • 7607 Solutions
Registered:

on ‎19-12-2018 20:25

on ‎19-12-2018 20:25

@starry wrote:

Cleoriff , thanks for your swift reply , yes i have made this request several times now and calling 202 nearly every day . On going since 21/11/18

Then maybe @EmilieT could help tomorrow when she is back on?

Veritas Numquam Perit

Girl in a jacket
Message 5 of 7
2,692 Views
0 Kudos

starry
Level 1: Joiner
In response to Cleoriff
  • 12 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎19-12-2018 21:08

on ‎19-12-2018 21:08

Thanks folks , yeah sometimes the response from customer services sounds positive but nothing happens .

Message 6 of 7
2,670 Views
0 Kudos

EmilieT
Former Staff
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

on ‎20-12-2018 08:49

on ‎20-12-2018 08:49

Hey @starry, I'm sorry to hear you've been waiting for your device to be unlocked for this long - I'll send you a Private Message shortly to get a few more details, so I can have someone look into this for you slight_smile

 

Thanks for the mention @Cleoriff!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 7 of 7
2,635 Views
0 Kudos
Top