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Level 1: Joiner
Posts: 12
Registered: ‎15-09-2015

unlocking Huawei p smart

FOLKS don't suppose any one has any more info on getting p smart unlocked , still waiting since november.

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Posts: 76,440
Topics: 700
Registered: ‎14-01-2013

Re: unlocking Huawei p smart

@starry

Have you followed this guide on unlocking?

https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...

If you have and nothing is working... I will ask @EmilieT to help with the unlock...

*The Game Is On*


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Level 1: Joiner
Posts: 12
Registered: ‎15-09-2015

Re: unlocking Huawei p smart

Cleoriff , thanks for your swift reply , yes i have made this request several times now and calling 202 nearly every day . On going since 21/11/18

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Posts: 90,165
Topics: 539
Solutions: 11,782
Registered: ‎04-04-2012

Re: unlocking Huawei p smart

Looked like it was going well for you previously?
http://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-SI...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 76,440
Topics: 700
Registered: ‎14-01-2013

Re: unlocking Huawei p smart


@starry wrote:

Cleoriff , thanks for your swift reply , yes i have made this request several times now and calling 202 nearly every day . On going since 21/11/18


Then maybe @EmilieT could help tomorrow when she is back on?

*The Game Is On*


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Level 1: Joiner
Posts: 12
Registered: ‎15-09-2015

Re: unlocking Huawei p smart

Thanks folks , yeah sometimes the response from customer services sounds positive but nothing happens .

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Former Staff
Posts: 5,415
Registered: ‎18-04-2018

Re: unlocking Huawei p smart

Hey @starry, I'm sorry to hear you've been waiting for your device to be unlocked for this long - I'll send you a Private Message shortly to get a few more details, so I can have someone look into this for you slight smile

 

Thanks for the mention @Cleoriff!

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