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unlatching code - not working?

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Timberwolfuk
Level 1: Joiner
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on ‎20-12-2018 02:05

on ‎20-12-2018 02:05

Can anyone help?

Recieved my eight digit 'unlatching Code' from o2 today, followed instructions and entered the code at the "Network locked SIM card inserted" prompt, but it keeps saying "unsuccessful"

 

Thanks

 

Samsung Galaxy A5

Vodafone Sim card

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MI5
Level 94: Supreme
In response to Timberwolfuk
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on ‎20-12-2018 21:51

on ‎20-12-2018 21:51

Yep, it has a lot to answer for !!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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