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Anonymous
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anyone know why i am charged 33p for a text when i am on unlimited

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Cleoriff
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Are you sending MMS...or emoji's?....Have a look here

http://community.o2.co.uk/t5/Other-Products-Services/Accidental-MMS-Sending-and-How-to-Avoid-it/td-p...

Or maybe sending a short code text to a premium number?

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
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Are you sending MMS...or emoji's?....Have a look here

http://community.o2.co.uk/t5/Other-Products-Services/Accidental-MMS-Sending-and-How-to-Avoid-it/td-p...

Or maybe sending a short code text to a premium number?

Veritas Numquam Perit

Girl in a jacket
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MI5
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MMS and these numbers are not included in allowances http://www.o2.co.uk/help/everything-else/special-numbers
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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If you have a smartphone have a look in the message settings for warning you when a message converts to mms. Also make sure character count is on.

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Anonymous
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thanks i am a oap and did not realise you pay for picture text.I wii send by facebook in future

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Cleoriff
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@Anonymous wrote:

thanks i am a oap and did not realise you pay for picture text.I wii send by facebook in future


Exactly what I do @Anonymous....best of luck...:smileywink:

Veritas Numquam Perit

Girl in a jacket
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jonsie
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