Solved: sony z3 compact taking ages to save recording - Page 5

Anonymous · ‎03-12-2014

Hi All

Few mins ago I have recorded a video, about 40 secs long and it was saving it for ages without actually saving it. So closed the camera app, and tried to record another video, but error message pops up saying it's saving my previous video, so can't use the camera.

I have restarted the phone and tried recording again, but still no joy!

Can anyone help, this is very annoying!

Cheers in advance.

MI5 · ‎14-12-2014

http://support.sonymobile.com/gb/contactUs/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Anonymous · ‎14-12-2014

Thank you Rich. Tried using live chat but no available agents in the last 2 hours

Probably because the chat is closed lol.will try tomorrow

Cleoriff · ‎14-12-2014

@Anonymous wrote:
Thank you Rich. Tried using live chat but no available agents in the last 2 hours

Gone home for Sunday lunch @Anonymous ?

Veritas Numquam Perit

MI5 · ‎14-12-2014

LOL

Chat support

Monday to Friday : 08:00 - 20:00

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎14-12-2014

Most likely @Cleoriff

And yes Rich I know the days now lol was having a blonde moment

MI5 · ‎14-12-2014

I was just teasing

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎14-12-2014

I know

But it really took me too long to realise that the chat is closed on weekends haha

viridis · ‎15-12-2014

Well the good news is the update is now rolling out to increase the notification volume......

MI5 · ‎15-12-2014

My Z1 has an update pending - no idea what for though....?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

viridis · ‎15-12-2014

444 "stability"update I'm guessing.

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sony z3 compact taking ages to save recording

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