Solved: sim swap

lamps · ‎02-03-2018

I have been without my mobile now for 28 hrs - the required code is not forthcoming.

I am told I have had my quota of attempts at trying & must try again tomorrow!

Why can I not receive the code! I am getting annoyed at O2!

Ian Lamperd

MI5 · ‎02-03-2018

Use the landline numbers or try live chat to contact customer services. http://www.o2.co.uk/contactus
We are all customers here and cannot access your account to check, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎02-03-2018

Use the landline numbers or try live chat to contact customer services. http://www.o2.co.uk/contactus
We are all customers here and cannot access your account to check, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎02-03-2018

Customer service will do it manually for you and if you have no access to a phone you can try live chat.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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