on 01-12-2018 14:55
Hi My new j5 arrived and I tried to put the sim into the port on the side of the phone using the little plastic tray.They both wouldnt go back into the phone so I put the sim in alone without the plastic tray and now I cant get it out again.Ive discovered you CANT remove the back off of this phone!!HELP please!
on 01-12-2018 15:37
There's a video here.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 03-12-2018 13:35
Hi @kaz123, how are you getting on with your new Samsung Galaxy J5 and your SIM? Any progress?
to the forum!
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?