cancel
Showing results for 
Search instead for 
Did you mean: 

signal on samsung galaxy s2

Anonymous
Not applicable

all of my family have got the s2 and when i am down my van in leysdown none of us can use our phones.now thats all five of us.but my wife as got an old lg cookie on o2 pay as you go and she can get out no problems at all.why is this and is there a fix we can do so we can use our phones.

thanks alan

Message 1 of 12
3,325 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151778 Posts
  • 650 Topics
  • 28843 Solutions
Registered:
Try switching the S2's to 2G only. Settings >More >Networks >Network Mode and select GSM Only.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 12
3,186 Views
11 REPLIES 11

MI5
Level 94: Supreme
  • 151778 Posts
  • 650 Topics
  • 28843 Solutions
Registered:
Try switching the S2's to 2G only. Settings >More >Networks >Network Mode and select GSM Only.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 12
3,187 Views

Anonymous
Not applicable

could also download the new my network app & see if there any faults in your area

Message 3 of 12
3,180 Views

Anonymous
Not applicable

thanks for the quick responce guys i will give that a go next weekend

Message 4 of 12
3,179 Views

MI5
Level 94: Supreme
  • 151778 Posts
  • 650 Topics
  • 28843 Solutions
Registered:
Let us know how it goes. What's the postcode of where you are going?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 12
3,175 Views

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

Very strange coverage in that area:

 

http://www.o2.co.uk/coveragechecker

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 6 of 12
3,163 Views

Anonymous
Not applicable

the postcode is me12 4qr

Message 7 of 12
3,148 Views

MI5
Level 94: Supreme
  • 151778 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

You should get a good solid 2G signal on GSM only....

 

Live results for ME12 4QR

 
  • Our network is currently working fine
    If we're doing work on the phone masts near you we'll tell you about it here.
    Updated 17:00 (refreshed hourly). Recent faults might not show yet.

 

 
  • Normal coverage for Voice, Text and Email (2G)
    Making calls, sending texts, using email on your phone.
    Good indoors and outdoors.
  • Normal coverage for Mobile Internet (3G)
    Fast networking. For smartphones, dongles and tablets.
    Variable outdoors. Variable indoors. Not good for mobile broadband.
  • Normal coverage for Mobile Internet (3G900)
    Fast networking. For smartphones, dongles and tablets.
    Variable outdoors. Variable indoors. Not good for mobile broadband.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 12
3,145 Views

Anonymous
Not applicable

back from the caravan for this week just to let you all no it work a treat we could all use our phones.thanks to you all for your help

Message 9 of 12
3,072 Views

MI5
Level 94: Supreme
  • 151778 Posts
  • 650 Topics
  • 28843 Solutions
Registered:
Great news slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 12
3,064 Views