Solved: samsung galaxy s4 no memory

Anonymous · ‎20-12-2015

in the last month my apps have stopped upgrading with my device saying not enough storage.

although i have a 16gb memory card installed and set as default. my e-mails have now stopped coming through to my phone. i do not store any music or films and most of my pictures have been moved to dropbox.

any help would be appreciated. p.s my memory card is showing nothing stored on it. and has been formatted.

thank you in advance....steve.

MI5 · ‎20-12-2015

What firmware version are you on and is it up to date.
Clear cached files by dialing *#9900# and choose "clear dumpstate"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Curr946 · ‎20-12-2015

Does the s4 not give you an option to store your apps on the memory card. you should be able to move them over. @MI5 is an android guy and should be able to talk you step by step

Current Phone: Sony Xperia XZ Premium

MI5 · ‎20-12-2015

What firmware version are you on and is it up to date.
Clear cached files by dialing *#9900# and choose "clear dumpstate"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎23-12-2015

Hi @Anonymous please follow MI5's advice and let us know how you get on.

O2

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