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samsung galaxy ace

Anonymous
Not applicable

hi i have a samsung galaxy ace 2 it keeps freezing going to blank screen and the buttons at the bottom flash or it freezes on what ever screen it is on at the time especially on a game to, i have taken the battery out and held the off button for 30 seconds like ive seen on the internet, can anyone help please

 

thankyou

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Accepted Solutions

Anonymous
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Hi,

 

 

Try updating the software to the newest available for your handset.

 

Or the series of button presses Volume up+Home+Power Button for around 10 seconds until the logo shows and then let go.

 

If no joy seek redress through samsung or 02 Repair Services.

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Anonymous
Not applicable

Hi,

 

 

Try updating the software to the newest available for your handset.

 

Or the series of button presses Volume up+Home+Power Button for around 10 seconds until the logo shows and then let go.

 

If no joy seek redress through samsung or 02 Repair Services.

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Anonymous
Not applicable

thankyou the phone is up to date already so i will try the 3 buttons

 

yvonne

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Anonymous
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Morning.

Ok.

Hope all goes well
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