Solved: picture messages

Anonymous · ‎20-08-2015

Why can't I send picture messages or send texts over 1kb ?

MI5 · ‎20-08-2015

Firstly check you have the correct settings as shown here http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Servi...
If you are PAYG you will need credit as they are an additional cost to included text messages.
Finally, if neither of the above fix it, call CS to have your account checked to make sure MMS are active.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎20-08-2015

Firstly check you have the correct settings as shown here http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Servi...
If you are PAYG you will need credit as they are an additional cost to included text messages.
Finally, if neither of the above fix it, call CS to have your account checked to make sure MMS are active.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎20-08-2015

You could try texting ACTIVE to 2020 but I think that's included in the link. I'm sure you know but at 40p per mms there are far better options out there for sending pictures free.

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