cancel
Showing results for 
Search instead for 
Did you mean: 

picture messages

Anonymous
Not applicable
Why can't I send picture messages or send texts over 1kb ?
Message 1 of 3
3,046 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 127533 Posts
  • 614 Topics
  • 22169 Solutions
Registered:
Firstly check you have the correct settings as shown here http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Servi...
If you are PAYG you will need credit as they are an additional cost to included text messages.
Finally, if neither of the above fix it, call CS to have your account checked to make sure MMS are active.
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 3
3,041 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 127533 Posts
  • 614 Topics
  • 22169 Solutions
Registered:
Firstly check you have the correct settings as shown here http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Servi...
If you are PAYG you will need credit as they are an additional cost to included text messages.
Finally, if neither of the above fix it, call CS to have your account checked to make sure MMS are active.
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 3
3,042 Views

jonsie
Level 94: Supreme
  • 87000 Posts
  • 594 Topics
  • 5123 Solutions
Registered:

You could try texting ACTIVE to 2020 but I think that's included in the link. I'm sure you know but at 40p per mms there are far better options out there for sending pictures free.

2020-Awards-jonsie5695219-2




O2 Social Media

SM IconsTwitter

Instagram

Facebook




Message 3 of 3
2,998 Views