phone stolen

[bobmur316]

phone stolen

[Bambino · Accepted solution]

@bobmur316 See this link for the number to call. The line is open 24 hours. Stay on the line until you hear the option to report it stolen: https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988

Also report the theft to the police, and if you have insurance, to your insurance company.

[Cleoriff]

@bobmur316If you have no phone you can use to call, then fill in the form in the link provided by @Bambino

The important thing is, it has to be reported within 24hrs otherwise you will be liable for any charges incurred (if anyone else uses your phone)

[Marjo]

Hi @bobmur316 welcome to our forum. Sorry to hear about your phone!  Please do as suggested above by our members and let us know if you have any additional questions. Hope you get it sorted soon!

Thanks for your helpful advice @Bambino and @Cleoriff.