Solved: Re: no service

Anonymous · ‎08-11-2016

i picked up my new upgrade phone last night but still have no service available. Is this because the phone hasnt completed set up or something?

thanks

Jim

MI5 · ‎08-11-2016

Sim swap process here if you need a different sized sim card http://swapmysim.o2.co.uk/ or if the same size, just use your own sim card.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

adamtemp64 · ‎08-11-2016

what sim and phone .

But if an upgrade and a diferant sized sim have you done the swap my sim process ?

iPhone 11 Pro 256gb on unlimited data
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My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

MI5 · ‎08-11-2016

Sim swap process here if you need a different sized sim card http://swapmysim.o2.co.uk/ or if the same size, just use your own sim card.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎08-11-2016

Remembering to keep rebooting the phone....

Veritas Numquam Perit

MI5 · ‎08-11-2016

@Cleoriff wrote:
Remembering to keep rebooting the phone....

But not until you start the sim swap

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎08-11-2016

@MI5 wrote:
@Cleoriff wrote:
Remembering to keep rebooting the phone....
But not until you start the sim swap

Of course...goes without saying... (though I did say it because some people think it happens magically)...

Veritas Numquam Perit

MI5 · ‎08-11-2016

Nah, it is Magic

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Marjo · ‎15-11-2016

Hey @Anonymous how are you doing? Did you manage to get service on your phone in the end?

O2

no service

Xperia 1 V Switch up MCE software

Number of times phone rings

Extra data

phone stolen

On holiday in India