Solved: no phone signal

Anonymous · ‎01-11-2013

I have been loosing my phone signal over the last two weeks I can't call, send or receive text a lot of time. My other phone on pay and go is having the same problem and ì cant call customer service as I loose signal and get cut off every time

MI5 · ‎01-11-2013

Sounds like they are working on some masts in your area. You can check your postcode here http://status.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎01-11-2013

Sounds like they are working on some masts in your area. You can check your postcode here http://status.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

perksie · ‎01-11-2013

Check here with your postcode and if nothing is showing you'll need to contact O2:

http://status.o2.co.uk/

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎01-11-2013

Hi.

Try removing your sim and clean it and switch to 2g by turning off 3G settings in your phone if you can.

If you still want to contact O2 customer services then you can ring them from a landline if your mobile connection gets cut off.

Contact Customer Service Number

From a landline 0844 809 0202 > 5p / min

Payg Customer Service

From a landline 0844 809 0222 > 5p / min

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