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new sim in a very old phone

Cillian3024
Level 1: Joiner
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HI everyone , i am trying to set up my elderley brothers phone with a new sim from o2. He has just changed networks from EE . His phone is an easy to use one Alcatel and is just push buttons .

I have inserted the new sim and i now need a code to unlock it, a PUK code apparently . where do i get this code from , i am not very techy myself so im struggling to do this for him . can anyone help me

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jonsie
Level 94: Supreme
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O2 PUK here

https://www.o2.co.uk/help/phones-sims-and-devices/unblock-your-phone

But it may be that the phone is locked to EE in which case you need to ask them to unlock it

2020-Awards-jonsie5695219-2




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jonsie
Level 94: Supreme
  • 87000 Posts
  • 594 Topics
  • 5123 Solutions
Registered:

O2 PUK here

https://www.o2.co.uk/help/phones-sims-and-devices/unblock-your-phone

But it may be that the phone is locked to EE in which case you need to ask them to unlock it

2020-Awards-jonsie5695219-2




O2 Social Media

SM IconsTwitter

Instagram

Facebook




Message 2 of 2
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