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Anonymous
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new sim card but want to keep old number but lost sim

My micro sim broke and it is not working but i have a new sim card which , can i use new sim card but keep old number

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Posts: 87,824
Topics: 735
Registered: ‎14-01-2013

Re: new sim card but want to keep old number but lost sim

[ Edited ]

Hi @Anonymous use this link

http://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

If you have any problems pop instore and they will do it for you

 

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Posts: 101,686
Topics: 549
Solutions: 12,946
Registered: ‎04-04-2012

Re: new sim card but want to keep old number but lost sim

You cam but as your old sim has broken you will need to speak to cs to swap your number to new sim card.
http://www.o2.co.uk/contactus
Call early morning between 8 and 8.30 for best time to get answered quickly.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)