cancel
Showing results for 
Search instead for 
Did you mean: 

new sim card but want to keep old number but lost sim

Anonymous
Not applicable

My micro sim broke and it is not working but i have a new sim card which , can i use new sim card but keep old number

Message 1 of 3
6,091 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 134911 Posts
  • 848 Topics
  • 7624 Solutions
Registered:

Hi @Anonymous use this link

http://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

If you have any problems pop instore and they will do it for you

 

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 3
6,087 Views
2 REPLIES 2

Cleoriff
Level 94: Supreme
  • 134911 Posts
  • 848 Topics
  • 7624 Solutions
Registered:

Hi @Anonymous use this link

http://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

If you have any problems pop instore and they will do it for you

 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 3
6,088 Views

MI5
Level 94: Supreme
  • 154922 Posts
  • 659 Topics
  • 29451 Solutions
Registered:
You cam but as your old sim has broken you will need to speak to cs to swap your number to new sim card.
http://www.o2.co.uk/contactus
Call early morning between 8 and 8.30 for best time to get answered quickly.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
6,085 Views