on 15-12-2013 21:21
on 15-12-2013 21:21
I have bought an HTC phone but want to keep my number. The sim card from my old phone won't fit in the new phone. What should I do?
Solved! Go to Solution.
15-12-2013 21:26 - edited 15-12-2013 21:27
15-12-2013 21:26 - edited 15-12-2013 21:27
You need to get the correct sized sim from O2 either a shop or call CS then swap your account over. If got in store they will do the swap for you if not you can use the swap my sim form http://swapmysim.o2.co.uk/
"Sim swaps usually take less than an hour. But if we’re really busy, it can take up to 24 hours."
15-12-2013 21:26 - edited 15-12-2013 21:27
15-12-2013 21:26 - edited 15-12-2013 21:27
You need to get the correct sized sim from O2 either a shop or call CS then swap your account over. If got in store they will do the swap for you if not you can use the swap my sim form http://swapmysim.o2.co.uk/
"Sim swaps usually take less than an hour. But if we’re really busy, it can take up to 24 hours."