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nano sim swap from normal sim

Anonymous
Not applicable

Hi, I just bought a Moto G 5 but my current sim won't fit into it. I want to keep my old number. I think I have to get a nano sim then get my number transferred across. can someone help with this? thanks

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MI5
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You just need a sim swap - any O2 store will do this for you whilst you wait, for free.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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You just need a sim swap - any O2 store will do this for you whilst you wait, for free.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Woo9
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Hi I am not in the UK at present and need a Nano Sim card, how can I obtain one?

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MI5
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Customer service will send one to your home address or another address in the uk only. You will then need to get someone to forward it on to you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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Other than that you will need to wait till you get back to the UK. O2 will only deliver to a UK address.

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