mobile is stolen

Anonymous · ‎23-10-2017

Hello

My mobile is stolen, how to stop number use and take another one

Kind regards

Monika

MI5 · ‎04-04-2012

Lost or stolen advice here https://community.o2.co.uk/t5/Other-Products-and-Services/Lost-or-Stolen-O2-Device-How-to-Report-it/...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

Anonymous · ‎23-10-2017

Thank you, just reported and blocked device. I hope that O2 give me new sim card and new device tomorrow at shop. I am like without hand, without my mobile.

MI5 · ‎04-04-2012

Do you have insurance for loss of Phone?
If so, make sure you report it to the police to get a crime number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

Anonymous · ‎09-01-2018

Hi my phone has been stolen, what number do i ring to report it to o2 ? tia

jonsie · ‎04-01-2009

Number to call is here

http://www.o2.co.uk/contactus

Read the link above in post two for further advice.

THIS IS NOT CUSTOMER SERVICE AND WE CAN'T ACCESS ACCOUNTS

The smallest good deed is better than the greatest intention

MI5 · ‎04-04-2012

As already posted above https://community.o2.co.uk/t5/How-to-guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)