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mobile is stolen

Anonymous
Not applicable

Hello 

 

My mobile is stolen, how to stop number use and take another one

 

Kind regards

Monika

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MI5
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Lost or stolen advice here https://community.o2.co.uk/t5/Other-Products-and-Services/Lost-or-Stolen-O2-Device-How-to-Report-it/...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
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Registered:
Lost or stolen advice here https://community.o2.co.uk/t5/Other-Products-and-Services/Lost-or-Stolen-O2-Device-How-to-Report-it/...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 8
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Anonymous
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Thank you, just reported and blocked device. I hope that O2 give me new sim card and new device tomorrow at shop. I am like without hand, without my mobile. 

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MI5
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Do you have insurance for loss of Phone?
If so, make sure you report it to the police to get a crime number.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 8
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Anonymous
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Hi my phone has been stolen, what number do i ring to report it to o2 ? tia

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jonsie
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Number to call is here

http://www.o2.co.uk/contactus

Read the link above in post two for further advice.

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MI5
Level 94: Supreme
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As already posted above https://community.o2.co.uk/t5/How-to-guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Cleoriff
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@AnonymousPlease come back and read the advice given... Lost and stolen info here

https://community.o2.co.uk/t5/How-to-guides/Lost-or-Stolen-O2-Device-How-to-Report-it/bc-p/1023990#M54

*The Game Is On*

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