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mobile internet data not working properly

Anonymous
Not applicable
I have a HTC one x plus phone and my mobile internet data doesnt work properly, sometimes it works, sometimes it doesn't. It also says I have no service when I cant access my mobile data.
I have spoken to an o2 guru online and followed all the advice they have given me.
I can only use the internet on wi-fi.

Would be very grateful if someone called help me slight_smile
Message 1 of 12
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perksie
Level 69: Guiding Light
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Registered:

@Anonymous wrote:

Their instructions for setting up mobile internet on Android worked first time.

Really clearly written,

Well done!


They don't take part here so you would need to contact them directly.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 11 of 12
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Anonymous
Not applicable

I was getting some connection but so slow it was useless.  The problem was that network mode, under mobile network settings, was set to GSM only.   By setting this to GSM/WCDMA/LTE auto I now have mobile internet working well.

Message 12 of 12
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