mobile data

[Anonymous]

I have been trying to get the mobile data on my samsung galaxy s3 mini but it doesnt seem to work when I have it turned on and when I am out and about it says no internet connection even though I have paid for mobile data and there is some available. Can someone please help me? Thanks

[Anonymous]

When you are out and about, can you see at the top of your phone screen g, Edge, h or h+

[Anonymous]

Hi

Are you on pay as you go?

Is mobile data definitely switched on on your phone?

Also, have you recently updated your software?

[Anonymous]

If you are only seeing g then that is a 2g signal and it is unlikely you will get much Internet access from it. I normally get the page cannot be displayed.

If you are getting edge then to be honest that isn't much better.

If you are seeing h or h+ then you should be able to access Internet and email etc. How are you turning your mobile data on? I have an s4 and the process is similar.

[MI5 · Accepted solution]

Text the word "active" to 2020 (free). Then follow the instructions that get sent back to you. Remember to restart the phone after you've saved the settings.

[Anonymous]

Alternatively if that doesn't work then here are your APN settings to add manually

http://www.geeksquad.co.uk/articles/chapter/595-04-how-to-set-apn-settings-for-the-02-mobile-network