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mmi error

granpaof2
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Hi,

I have a ZTE Blade A520 and I am trying to extend the ringtone length, I have the code but when I try it, I get an error "call forwarding, connection problem or invalid MMI code.

If I switch off voicemail, the ringtone plays until I answer. With voicemail on, the rintone is limited to approx. 15 seconds before going to VM.

Any help would be appreciated.

Thanks, Gramps

Message 1 of 16
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granpaof2
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Hello MI5,

Just to let you know, your suggestion works, I now have a decent ringtone time.

Thanks again,

Grampo

Message 11 of 16
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MI5
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Good to hear that slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 12 of 16
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Kent51
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How do I contact a human being at O2? I can only find the Chat thing and it says it doesn't understand the problem!

Message 13 of 16
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MI5
Level 94: Supreme
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@Kent51 

https://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 14 of 16
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Kent51
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Thanks, that's where I've been looking. There is no phone number listed.  Only chat or a postal address!

 

Message 15 of 16
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MI5
Level 94: Supreme
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contactus.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 16 of 16
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