Re: lollipop on note 4 bug

Anonymous · ‎16-06-2015

Bbc iplayer not working after updating to lollipop bbc say this is due to a bug and say to update to the latest version
when will this new update be released by O2
thanks Garry

MI5 · ‎16-06-2015

Maybe they mean update Iplayer?

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perksie · ‎16-06-2015

I have just seen this: http://iplayerhelp.external.bbc.co.uk/tv/samsung_android_5.02

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Anonymous · ‎16-06-2015

No they mean lollipop they said Samsung have fixed the bug and released the update and told me to push my service provider for a release date

MI5 · ‎16-06-2015

It's your phone on O2 firmware?

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Anonymous · ‎16-06-2015

Yes

MI5 · ‎16-06-2015

I'll call @Chris_K then as he is the only one who will know.

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anticpated · ‎16-06-2015

My one is working.

LG G2

Android version: 5.0.2

Build number:LRX22G

Software version: V30b-EUR-XX

Usually it's down to the DRM not being up to date on the software player side.

Indubitably true. Samsung S21 Ultra and Xiaomi 14 Ultra

Chris_K · ‎17-06-2015

This is odd - I've just tried iPlayer on a Note 3 & Note 4, both on the most up to date software available - to me this suggests the software version is not the problem, but could instead be an individual compatibility issue, perhaps other software installed in the background causing a compatibility issue. If you have a 'rooted' device this can also interfere with app such as iPlayer, STV Player, Netflix etc

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MI5 · ‎17-06-2015

Hence why I suggested it was maybe the iPlayer app as it's working fine on my Note 4 too.

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