Welcome to the O2 Community

Has your question already been answered? See the community FAQ's


Posts: 0
Accepted Solution

htc desire s keeps rebooting

i have a htc desire s, and for about 2 months its randomly rebooting. i have a few apps dowloaded from the store and a few music files but i only really use the phone for work purposes, picking up email etc. 


tonight its packed it in and is stuck in a rebooting loop. i cant do anything with it


any suggestions?

Posts: 0

Re: htc desire s keeps rebooting

Hi try either checking for an update or mait's n needs resetting failing this back to the shop faulty handset mate

Posts: 115,785
Topics: 571
Solutions: 15,907
Registered: ‎04-04-2012

Re: htc desire s keeps rebooting

Power off and hold vol down + power to get to the bootloader menu then reset the handset. This will delete all your apps, contacts etc so back up first if you can.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)