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how do i get a prove a purchase for my mobile phone?

Anonymous
Not applicable

how do i get a prove a purchase for my mobile phone,please?

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viridis
Level 56: Guvnor
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If you don't have access to your order confirmation, you can go into my o2 and select see my previous orders.
Click that, find order, print.
That is proof of purchase

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Cleoriff
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@Anonymous wrote:

how do i get a prove a purchase for my mobile phone,please?


Did you not get a receipt when you bought the phone...or even an email notification?

Veritas Numquam Perit

Girl in a jacket
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viridis
Level 56: Guvnor
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If you don't have access to your order confirmation, you can go into my o2 and select see my previous orders.
Click that, find order, print.
That is proof of purchase
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Anonymous
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Hi RickyAurelian and Welcome to the Forum.

Can you clarify where you obtained the phone from.

If you need this information for an insurance claim, and you purchased from O2 then you can ring Customer Services and they can send you this information ->

http://www.o2.co.uk/contactus

If you purchased from a retailer then they should keep these transactions on file.



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MI5
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A bank statement if paid for by card ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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