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Anonymous
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how do i get a prove a purchase for my mobile phone?

how do i get a prove a purchase for my mobile phone,please?

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Posts: 86,962
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Registered: ‎14-01-2013

Re: how do i get a prove a purchase for my mobile phone?


@Anonymous wrote:

how do i get a prove a purchase for my mobile phone,please?


Did you not get a receipt when you bought the phone...or even an email notification?

*The Game Is On*

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Posts: 13,336
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Registered: ‎14-01-2014

Re: how do i get a prove a purchase for my mobile phone?

If you don't have access to your order confirmation, you can go into my o2 and select see my previous orders.
Click that, find order, print.
That is proof of purchase



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Anonymous
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Re: how do i get a prove a purchase for my mobile phone?

Hi RickyAurelian and Welcome to the Forum.

Can you clarify where you obtained the phone from.

If you need this information for an insurance claim, and you purchased from O2 then you can ring Customer Services and they can send you this information ->

http://www.o2.co.uk/contactus

If you purchased from a retailer then they should keep these transactions on file.



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Posts: 100,688
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Registered: ‎04-04-2012

Re: how do i get a prove a purchase for my mobile phone?

A bank statement if paid for by card ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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