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hi

Anonymous
Not applicable

i want to unlock the phone plz

 

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MI5
Level 94: Supreme
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Hi, follow the advice here please https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...
Check if the phone is actually locked by inserting a non o2 sim in it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 119378 Posts
  • 605 Topics
  • 17302 Solutions
Registered:
Hi, follow the advice here please https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...
Check if the phone is actually locked by inserting a non o2 sim in it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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Marjo
Former Staff
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Hey @Anonymous welcome to our forum! slight_smile Please do take a look at the advice above from MI5 - did this help with your query or do you have any additional questions the community could help you with? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? slight_smile
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