galaxy s5 warning camera failed

on 04-07-2014 21:49
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on 04-07-2014 21:49
Hello
Was wondering if anyone else is getting this pop up error 'warning camera failed' when opening up the camera or the camera taking a long time to take a picture while saying hold the camera steady while capturing image ??
Have seen a few links on this issue (google, galaxy s5 camera failed) saying samsung have confirmed an issue with the rom, so if anyone from O2 is reading this can you comment with what I should do please.
Thanks

04-07-2014 22:00 - edited 04-07-2014 22:01
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04-07-2014 22:00 - edited 04-07-2014 22:01
Did a quick search and found this report http://bgr.com/2014/04/28/galaxy-s5-camera-failed-issue/ which contains advice as follows:-"Affected customers are invited to contact either Samsung customer service or their carriers, which will likely replace the faulty units with new, fully functional ones."
So I would suggest you contact O2 Customer services as a first stage.
Gerry

on 04-07-2014 22:00
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on 04-07-2014 22:00
Sometimes turning the phone off and on and battery pull (handset Dependant) helps cure some glitches.
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on 04-07-2014 22:04
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on 04-07-2014 22:04
Best to contact them directly http://www.samsung.com/uk/info/contactus.html
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 04-07-2014 22:06
However its a bit annoying having to restart your phone to take a picture.
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on 04-07-2014 22:08
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on 04-07-2014 22:10
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on 04-07-2014 22:10
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 04-07-2014 22:12
That sucks as I need my phone for work 😞
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on 04-07-2014 22:43
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on 04-07-2014 22:43

Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

on 05-07-2014 08:34
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on 05-07-2014 08:34
I did hear about the faulty module's that some were shipped with but with those the camera wouldn't work from out the box.

