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galaxy note 4 lollipop update heart rate sensor

Anonymous
Not applicable

‎10-04-2015 08:03 - edited ‎10-04-2015 08:06

‎10-04-2015 08:03 - edited ‎10-04-2015 08:06

Just had my note 4 download the o2 lollipop release last night.

When I place the phone onto any surface the heart rate sensor on the back will light up solid red.

Anybody come across this as well.

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MI5
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on ‎10-04-2015 11:01

on ‎10-04-2015 11:01

You may be one of the ones that needs to do a factory reset - mine doesn't do that.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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blissgirl
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on ‎10-04-2015 14:13

on ‎10-04-2015 14:13

Had the same update for my note 4 & I'm happy with it sofar & that's on vodafone slight_smile
iPhone 15 plus 128Gb light pink & Apple watch series 9 pink (Celluar all with Vodafone slight_smile
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Toby
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on ‎10-04-2015 14:24

on ‎10-04-2015 14:24

How are you finding the update guys?

 

If you have not already, great news, Lollipop is out now for the Note 4. Go get it in Settings > About Device > Update

 

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
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blissgirl
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on ‎10-04-2015 14:25

on ‎10-04-2015 14:25

@Toby very happy with it slight_smile & that's on vodafone
iPhone 15 plus 128Gb light pink & Apple watch series 9 pink (Celluar all with Vodafone slight_smile
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Anonymous
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‎11-04-2015 15:46 - edited ‎11-04-2015 15:47

‎11-04-2015 15:46 - edited ‎11-04-2015 15:47

Looks like that factory reset cured it, had been at the Gadget Show live and noticed the download when I connected to wifi at hotel so couldn't do a factory reset until I got back to Scotland.

Seems to have cured it, have to say though battery life is dramatically improved along with speed of the phone now. Still a slight bit of lag on trying to open camera albums but very smooth overall.

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jonsie
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on ‎11-04-2015 15:55

on ‎11-04-2015 15:55

Good to know and thanks for the update slight_smile

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MI5
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on ‎11-04-2015 16:50

on ‎11-04-2015 16:50

The Gallery lagging seems quite common for some reason?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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on ‎12-04-2015 00:01

on ‎12-04-2015 00:01

I'm also on O2 as well and have constantly been checking for the update with no luck?! Can anyone shed some light on it??!!
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MI5
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on ‎12-04-2015 06:58

on ‎12-04-2015 06:58

@Anonymous wrote:
I'm also on O2 as well and have constantly been checking for the update with no luck?! Can anyone shed some light on it??!!

but... do you have an o2 phone or just an o2 sim in a sim free phone?

Check your CSC *#1234#

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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