on 07-05-2020 15:25
my account shows the usual 300 MB PER month data allowance, but my smart phone says for this month i used 324 mb my phone usualy resets to zero.
on 07-05-2020 15:29
Check the cycle date is set correctly in your data settings on the phone @davidaustin
on 07-05-2020 15:49
Have checked cycle date 1st day of each month 1st May to 1st of June still shows now 325 MB.But have had a recent update to Android 10 do you think that is the problem?
on 07-05-2020 15:52
on 07-05-2020 15:52
If you didn't download it over wifi then that is probably a true record.
on 07-05-2020 15:54
on 07-05-2020 15:54
ok no problem thanks for trying will go diect to O2 but i expect in current times i will have to wait a bit.at the end of the day my account is correct i expect people out there have worse problems.