Solved: change from pay and go to pay monthly at today

Anonymous · ‎25-06-2017

Good afternoon Team O2,

I have changed today my number O2.I had befor pay and go.At today I have contract and I will be have paying next 24 months. Can I ask to keep old number in O2 ?

Kind regards

Anetta lesiak

MI5 · ‎25-06-2017

Hi @Anonymous you could have done it at the time you took the contract, but to do so now, please call customer services on 202 from your new contract phone.

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎25-06-2017

Hi @Anonymous you could have done it at the time you took the contract, but to do so now, please call customer services on 202 from your new contract phone.

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎25-06-2017

@Anonymous This is not o2 you are talking too here. We are all customers like you. Please call as you have been advised to above

Marjo · ‎05-07-2017

Hey @Anonymous How are you getting on? Did you manage to keep your old number in the end?

Any additional questions the community could advise with? Cheers!

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