Solved: cancel contract

Anonymous · ‎23-05-2017

Hi,

I have been a customer for more than 5 years but I have now moved abroad and do not wish to keep my contract. I have fully paid for the HTD desire that was part of the contract in July 2016. Please let me know which steps to take. I would prefer not to speak on the phone as i am abroad and I do not wish to be charged.

Thank you

Eleni

jonsie · ‎23-05-2017

All you need here

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/td-p/566774

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎23-05-2017

All you need here

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/td-p/566774

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎23-05-2017

Hi @Anonymous guide to cancellation here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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