Get Help with Android Devices

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Resolved! change sim

I am updating my mobile but my sim is to big. I want to keep my phone number. What should i do? I want the same provider too. O2 I need to buy another small sim?

Resolved! Sony Xperia Z4 unlocking on O2 by non )2 customer

Hi as above. I am not an O2 customer however I went into O2 shop to day to get my Xperia Z4 tablet unlocked as it's locked to O2 and they said they don't do it in the shops and I have to call customer services. Has anyone got a number for unlocking.....

Resolved! S7 Edge - Has Nougat update just bricked my phone, or is the update slow?

This morning there was a notification on my phone saying there was an update. So I clicked on Install now, it downloaded the update and for the last 90 minutes it just has an open padlock with blue and green lines spinning around it. Should the updat...

Resolved! how to cancel voice mail

Hi I called up yesterday to cancel my voice mail service and the agent mentioned that he will send me the instruction via SMS text. However, to-date, I have yet to receive the message. Please let me know. Thank you.

Message centre number

Hello, my husband is on 02 contract & he upgraded to a new phone , he passed his S6 edge to me ,we did factory reset etc , I fitted my o2 pay as you go simply card, set up message centre number , my question is why will the phone store the correct me...

Resolved! S7 edge poor signal after nougat update

I had no problems with my phone on marshmallow. Since updating to nougat though my mobile signal is non-existant at home and calls keep dropping out. Data is a hit or miss inside and out and I have no signal at all at work. Before the update I had 4 ...

Resolved! puk

I had a problem with my phone and now when I put my chip back in it tells me that I need a PUK. Where / how do I find this

auto top up for PAYG

Hi How do you select a date for auto top up, it defaults to a list of days?

Nougat for Galaxy Edge S7

Hi there,I noticed i wasnt able to sign in to the Nougat Samsung Beta Program on my O2 Edge S7. So wanted to know when Nougat will be coming to the O2 S7 Edge devices please? Thanks Lew

Samsung galaxy s6

Hi all.Hope everyone is well.I got my son a Samsung galaxy s6 on contract for his Christmas.Over the last week he has been having issues with the screen flickering on and off. Today, his screen flickered then went black then all he had is a continuin...

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