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FAQs: Android devices

Hi all, welcome to the Android devices board! Here you can ask questions related to Android devices and get answers from other members of our Community. You can also post a review of your current Android device. If you're new and want to know more ab...

Marjo by Former Staff
  • 2 replies
  • 2 kudos

Resolved! O2 Apps and customisation update for Huawei Mate 20 Pro

Hi, have had the above update pushed to my phone but whenever I try and install it, all I get is a system error everytime. Have tried intalling on full charge, checked Google Play for all updates and I have loads of storage. Also booted into safe mod...

ADS by Level 1: Joiner
  • 11 replies
  • 0 kudos

Resolved! Transferring data from Samsung S7 to Samsung S10+

I have just received my new Samsung S10+ and upon setting up it directed me to put my new phone next to my old S7 but the data did not transfer over and now I have a nice new phone without my emails, photo gallery, apps, or anything as it did not wor...

JoPeters by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! Updates (Google?) have swallowed this months data and a bolt on and I dont think its finished yet

Several things coincided on the 7th 1) away from home 2) smartphone was shut down over night 3) never knew updates happened. Im really cheesed off as Whats app was the way my small family kept in touch. 02 chat service helped me find out how this mon...

Jenny105 by Level 15: Gaining a Reputation
  • 12 replies
  • 0 kudos

Resolved! Pixel 2 WiFi Calling

Hi All! Just wondering, as O2 are now rolling out WiFi calling to the Pixel 3 devices, will the update be rolling out to Pixel 2 devices also? Thanks, Chris

Hirsty_92 by Level 1: Joiner
  • 15 replies
  • 0 kudos

WiFi Calling stopped working Galaxy S7 (Sept 2018)

Hi All, This is not a question, but a description of an issue I recently had and it's solution - hopefully it helps others in a similar situation. Issue: WiFi calling (and VoLTE / 4G calling) was set up and working fine, but suddenly stopped working ...

Absurdity by Level 1: Joiner
  • 16 replies
  • 3 kudos

WiFi symbol disappeared on samsung s8

Has anyone noticed that the WiFi symbol has disappeared from the status bar at the top of the screen since upgrading to android pie? I have a Samsung galaxy s8 and i have to swipe the bar down to check whether I'm connected to WiFi or my data.

La by Level 1: Joiner
  • 6 replies
  • 0 kudos

Resolved! Wifi calling

Hi my sister has an unlocked note 9 and has the option in the dropdown for wifi calling I can't find that setting in my phone which is also a note 9 how do I set this up?

Resolved! PUK code and NCK code

Hi, Previously, I had a phone contract with O2 for my Samsung S7. Once the contract had ended I had taken up a new SIM contract with Virgin. O2 had sent me the NCK code (unlatching code) when I contacted them but it does not work after 2 attempts. I ...

JN-1234 by Level 1: Joiner
  • 15 replies
  • 0 kudos

Resolved! Wifi and 4G calling

Is this a current feature or are O2 screwing me around again when saying they have a current system that works? We get virtually no 4G signal here despite what their coverage map suggests so being able to use wifi for calling would be very useful. Th...

ducatiman by Level 1: Joiner
  • 10 replies
  • 0 kudos

Resolved! S10+ Finger Unlock

Hi everyoneJust wondered what everyone thoughts are with the new Galaxy S10 Plus in screen finger unlock.Is anyone having trouble and having to press quite hard onto the screen to unlock the phone?I'm getting constant no match and have to try multipl...

AlexYem84 by Level 2: Apprentice
  • 5 replies
  • 0 kudos