cancel
Showing results for 
Search instead for 
Did you mean: 

barely any service !

MrMax
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

hi all !

have barely had any service whatsoever for the past 2 weeks.

have tried all the usual 'turn it off and back on again, airplane mode off and on, cleaning sim card' etc etc but still nothing.

according to the website there is good coverage in my area.

 

any ideas ?

 

cheers

 

Message 1 of 4
1,226 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 122382 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @MrMax

See if this thread helps

https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

If not... then give customer services a call as you have tried everything else https://www.o2.co.uk/contactus

 

Or if you are near an O2 store, pop in and they may try you with a new sim...

Best of luck and welcome to the forum  Welcome

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 4
1,219 Views
3 REPLIES 3

Cleoriff
Level 94: Supreme
  • 122382 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @MrMax

See if this thread helps

https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

If not... then give customer services a call as you have tried everything else https://www.o2.co.uk/contactus

 

Or if you are near an O2 store, pop in and they may try you with a new sim...

Best of luck and welcome to the forum  Welcome

Veritas Numquam Perit

Girl in a jacket
Message 2 of 4
1,220 Views

EmilieT
Former Staff
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

Hi @MrMax, I was wondering if you got a chance to try out the suggestions in the thread @Cleoriff linked to above yet? Any progress?

 

Welcome to the forum!

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 3 of 4
1,172 Views

PhoneChanger
Level 30: Meditator
  • 1343 Posts
  • 65 Topics
  • 101 Solutions
Registered:
It may also be worth checking status.o2.co.uk to ensure there is no maintenance being done in your area
Message 4 of 4
1,165 Views