19-12-2018 13:18 - edited 19-12-2018 13:18
19-12-2018 13:18 - edited 19-12-2018 13:18
hi all !
have barely had any service whatsoever for the past 2 weeks.
have tried all the usual 'turn it off and back on again, airplane mode off and on, cleaning sim card' etc etc but still nothing.
according to the website there is good coverage in my area.
any ideas ?
cheers
Solved! Go to Solution.
on 19-12-2018 13:27
Hi @MrMax
See if this thread helps
https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088
If not... then give customer services a call as you have tried everything else https://www.o2.co.uk/contactus
Or if you are near an O2 store, pop in and they may try you with a new sim...
Best of luck and welcome to the forum
Veritas Numquam Perit
on 19-12-2018 13:27
Hi @MrMax
See if this thread helps
https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088
If not... then give customer services a call as you have tried everything else https://www.o2.co.uk/contactus
Or if you are near an O2 store, pop in and they may try you with a new sim...
Best of luck and welcome to the forum
Veritas Numquam Perit
on 20-12-2018 10:41
Hi @MrMax, I was wondering if you got a chance to try out the suggestions in the thread @Cleoriff linked to above yet? Any progress?
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on 20-12-2018 14:30
on 20-12-2018 14:30