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marydoll12
Level 1: Joiner
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i am tring to insatll a bank app but i get half way through it then i can not get any further it says at the top upgrade so i tap on it but nothing is happening what am i doing wrong 

1 REPLY 1

MI5
Level 94: Supreme
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@marydoll12 

A possible problem may be that your phone is too old to support the security features required by banking apps.

Do you know what phone you have and which version of Android is installed and also which bank's app is it you need?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)